Sarah Wijaya
Quality Assurance Analyst
Detail-oriented Quality Assurance Analyst with 5+ years of experience in quality control, process improvement, and Six Sigma methodologies. Proven track record of reducing defects by 35% and implementing effective quality management systems across manufacturing and FMCG industries.
Work Experience
Quality Assurance Analyst
PT Manufaktur Excellence Indonesia
Cikarang, Indonesia
March 2022 - Present
Leading quality assurance initiatives and driving continuous improvement in manufacturing processes.
- •Reduced production defects by 35% through DMAIC methodology
- •Implemented ISO 9001:2015 compliant quality management system
- •Conducted 50+ quality audits with 95% compliance rate
- •Trained 20+ team members on quality standards and tools
Quality Control Officer
FMCG Indonesia Corp
Jakarta, Indonesia
January 2020 - February 2022
Managed quality control for fast-moving consumer goods production line.
- •Reduced customer complaints by 60% through improved inspection protocols
- •Developed and maintained quality documentation system
- •Led cross-functional quality improvement projects
Education
Sarjana Teknik
Universitas Indonesia
Industrial Engineering
GPA: 3.75/4.00
September 2015 - July 2019
Graduated with honors. Focus on quality management and operations research.
Skills
Technical Skills
Soft Skills
Certifications
Six Sigma Green Belt
American Society for Quality (ASQ)
Certified in DMAIC methodology and statistical analysis.
ISO 9001:2015 Lead Auditor
Bureau Veritas
Certified to lead quality management system audits.